£29,962 - £38,340
Contract duration
Number of months
14/06/2026, 23:55
As a Fire Control Operator, you will play a key role at the heart of emergency response. You’ll answer 999 calls, support members of the public in often distressing situations, and coordinate the mobilisation of fire and rescue resources.
This is a fast‑paced, challenging and highly rewarding role where no two days are the same. You’ll need to remain calm under pressure, communicate clearly and effectively, and make quick, informed decisions. Working as part of a dedicated and professional team, you’ll receive comprehensive training and develop a wide range of transferable skills while making a genuine difference to community safety.
Our Control Room operates 24 hours a day, 365 days a year, so you will be required to work a shift pattern including days, nights, weekends and public holidays.
Please ensure you upload your Level 2 English (GCSE grade C/4 or above) certificate as part of your application. Without this, you will not be able to progress to the next stage of the recruitment process.
Recruitment Timeline:
Successful candidates will be held in a 12-month talent pool, with opportunities offered as vacancies arise.
Recruitment, Selection and Safeguarding
Northamptonshire Fire and Rescue Service is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All employees and volunteers must share this commitment.
Fire & Rescue Authority roles are listed in Schedule 1 of the Rehabilitation of Offenders Act 1974 (Exceptions) Order and we require all applicants to disclose, at the point of application, any criminal convictions (both spent and unspent) including driving offences, cautions and/or reprimands. Please list the dates and details of any sentences if applicable. The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying (please refer to the guidance notes http://www.gov.uk/guidance/rehabilitation[1]periods for more information).
As part of our safer recruitment process, we will undertake pre-employment checks to verify the suitability of applicants. These checks will include actively seeking and checking references and a minimum Standard level Disclosure and Barring Service (DBS) check. Enhanced level DBS checks will be carried out for roles with direct and unsupervised access to children, young people and adults at risk.
Applicants are also required to inform us of any pending or incomplete investigations of a safeguarding nature that are ongoing, or that arise during the period of application and pre-employment.
Our Fire and Rescue Authority are committed to the rehabilitation of offenders, as such, any risk assessments used for positive disclosures will incorporate both a reasonable and proportionate response.
Vetting
Certain posts will be subject to vetting approval and the appropriate clearance must be maintained for the duration of your contract. Individuals employed by Northamptonshire Fire and Rescue Service that require unsupervised access to police assets (information, systems and premises), must comply with the vetting process. This includes partner agencies who work closely with, or share premises with, the police service. Vetting reassures public that appropriate checks are conducted to assess and manages risk by identifying individuals who work within the service or have access to police assets or identify areas of vulnerability that could damage public confidence in the force. Those checks may include recorded crime reports or allegations, known associations and financial vulnerability. Where appropriate to do so a vetting interview may be considered where information raises questions or doubts about a particular issue.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to referral to disciplinary action.
This vacancy is closed to applications.
